Privacy Policy.

House of Parvani ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit houseofparvani.in, place an order, or interact with us, and how we use, share and safeguard it. By using our website you agree to the practices described here.

Information we collect

• Identity & contact: name, billing and shipping address, email, phone number.
• Order information: items purchased, order value, discount codes used.
• Payment information: processed securely by our payment partner (Razorpay / Shopify Payments). We do not store your full card details on our servers.
• Technical data: IP address, device and browser type, pages visited, referring URL, and cookies - collected via analytics tools such as Google Analytics and the Meta Pixel.
• Communications: messages you send us by email, WhatsApp, or our contact forms.

How we use your information

• To process, ship and confirm your orders.
• To respond to your queries and provide customer support.
• To send transactional updates (order confirmation, shipping updates, delivery notifications).
• To send marketing communications about new collections, offers and editorials - only where you have opted in. You can unsubscribe at any time.
• To prevent fraud, comply with legal obligations, and improve our website and products.

How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help us run the business - Shopify (e-commerce), Razorpay (payments), Shiprocket (logistics and last-mile delivery), Google and Meta (analytics), and email service providers - strictly to perform their services.
• Regulatory authorities where required by Indian law, court order, or to protect our rights.

Cookies

We use cookies and similar technologies to keep your cart active across visits, remember preferences, measure site performance, and run advertising. You can disable cookies in your browser settings, though parts of the site may not function as intended.

Your rights

Under the Digital Personal Data Protection Act, 2023 you have the right to access, correct, and request deletion of your personal data, and to withdraw consent for marketing communications. To exercise these rights, write to support@houseofparvani.in.

Data retention

We retain order and customer records for as long as necessary to fulfil the purposes outlined here and to comply with our legal, accounting and reporting obligations.

Security

We use industry-standard safeguards - encrypted connections (HTTPS) and reputable third-party processors - to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Children

Our products are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page.

Contact

Questions about this Privacy Policy or our handling of your data? Write to support@houseofparvani.in.